Delete your MoralOne account
How to ask us to delete your account and your data.
Delete from the app
- Open the MoralOne app and go to Profile > Settings > Delete account.
- Type DELETE to confirm.
Your account is hidden right away and every device is signed out. After a 15-day grace period, your account and data are permanently erased. If you log in again before the 15 days are up, the deletion is cancelled and your account is restored.
Delete without the app
- Send an email to info@fourmoraltechprivatelimited.com with the subject Delete my MoralOne account.
- In the email, write the mobile number registered on your account.
- We will send a one-time passcode (OTP) to that mobile number so we can confirm the request is yours. Reply to us with the code.
After we confirm your request, we delete your account within 30 days. We will email you when it is done.
What is deleted
- your profile (name, username, bio, photo and other details you entered);
- your posts, stories, comments and product listings;
- your messages, and photos, videos and voice messages you sent;
- your followers, following and blocked lists, your contact matches and your push notification tokens.
What we may keep
We may keep a limited record of reports and moderation actions about your account, orders and payment records, and anything the law requires us to keep, for as long as needed for safety and legal reasons. Messages you sent may remain visible to other people in a chat until they delete them from their own devices.
Questions? Write to info@fourmoraltechprivatelimited.com. More about the information we hold is in our Privacy Policy.